Ward Visitor

Volunteer role description.

Role Title: Radio Hillingdon Ward Visitor

Reporting to: The Station Director

Aim: To introduce Radio Hillingdon to the adult patients of Hillingdon Hospital.

Benefits: You will gain a sense of achievement, enjoyment and social interaction. Also a sense of pride and satisfaction that you are helping someone during their time of need.

Roles and responsibilities
  • Visit Patients at their bedside and inform them that they can listen to Radio Hillingdon free of charge over the Hospedia bedside terminal, online at or via the tune in radio app on Apple or Android devices.
  • Volunteers will need to be able to visit the wards in the Hospital Monday to Sunday between 1:00pm and 5:00pm.
  • Volunteers need to be able to smile, appear enthusiastic and be cheerful. In order to be a kind of Friend at the bedside of the patients.
  • Inform Patients that we broadcast 24 hours a day via the mediums listed above.
  • Promote our FREE Request line number *800 and inform them how to get a request played on air.
  • Inform the Patients that we also have National, International, Local News, and what's on bulletins regularly during the day. We also provide some speech based interview programmes.
  • Assist patients register themselves on the Hospedia System to enable them to listen to Radio Hillingdon. Also show them how to use the Hospedia Terminal.
  • Distribute Radio Hillingdon Magazines and Hospedia Headphones.
  • Take a note of any Hospedia terminals that are not working and report them to Hospedia so they can be repaired.
  • Comply with the Hospital Infection control and Ward Security policies.
  • Comply with the Hospital Volunteers policy
  • Respect patients, dignity and understand when patients do not wish to be bothered.
  • Volunteers will need to undergo a Disclosure and Barring Service check, complete an Occupational Health Questionnaire.
  • Volunteers will need to undergo a 3 month probationary membership period before their membership will be reviewed for full membership.
  • Volunteers should be aged 18 years or over.
If interested please fill in our Join Us Form or write to Radio Hillingdon. Hillingdon Hospital. Pield Heath Road, Uxbridge. UB8 3NN